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| Retail Price: |
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| Our Price: $39.90 | Type: Full Downloadable Software
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| SAVE OVER 50% With Baseline Software | |
If you are not completely satisfied with our service or products, our open return policy covers you 100%. Simply contact us via phone, email, or livechat within 30 days for a full, no-hassle refund. It's that easy. We take pride in making your choice to shop with Baseline Software risk free.
Frequently Asked Question
(Please Click On Questions Below For Answers)General Information
Do I get updates and technical support from the manufacture if I buy from you?
Yes, you receive the exact same software updates and support you would receive if you purchased from the manufacture directly.
Does it come with a manual?If the product is Academic it will come with a paper manual. If it is DVD case it will come with a product manual installed on the disc.
Is this product the full version or upgrade?All our products are full version, not an upgrade version. It contains the same identical program as the retail box. There are no special requirements, functionality restrictions, or registration differences.
How does Baseline Software offer such low prices?We search overstocks, liquidations, store closings, and more to find the best merchandise at the best prices. We provide great prices because we purchase them at low prices! We work hard to bring our customers the best value, but please don?t let these low prices scare you, we only sell new and authentic software.
How do I contact you if I need assistance?We have a dedicated customer support team to answer our toll free phone lines, emails and live chat. Simply click on the Contact Us tab at the top right of your page and choose one of the many options to contact us.
What if I want to return the product?Unlike most businesses, Baseline Software totally covers you for a full 30 days. If you are not 100% satisfied with your product, simply send an email to support@baselinesoftware.com with your order ID# and the reason for the return.
We will respond to your email instantly during regular business hours with an address to return the product. Once we receive your product a quick check will be done then either we will refund you your money or send you out a new product. Customer satisfaction comes first and foremost at Baseline software
We will respond to your email instantly during regular business hours with an address to return the product. Once we receive your product a quick check will be done then either we will refund you your money or send you out a new product. Customer satisfaction comes first and foremost at Baseline software
What if the product doesn't work?We guarantee that any product you purchase from us will install and work flawlessly on your computer. We guarantee that you will never have a registration issue with the manufacturer of the product. We guarantee you will be satisfied or you will get your Money Back.
Can academic labeled software be used for commercial use?Yes, Under the First Sales Doctrine, it states that once you pay the price to buy an object, it is yours to do with as you wish. Under this legal document, both the supplier and buyer are protected when buying and selling academic software.
Does your company guarantee genuine authentic software?Baseline Software guarantees 100% authentic software or we will refund you your money, no questions asked. We take issues of pirated software very seriously. We verify the authenticity of all software that is shipped from our warehouses through our Software Authentication Centers?
Orders
How do I track my order?Because we ship to our customers so quickly, checking your order status is generally not necessary. A tracking # will be sent to your email address as soon as your product has been shipped. If you have any further questions about your tracking you can either call, email or talk with us on livechat.
How do I know if you received my order?Baseline Software has a system in place to notify our customers that we have received your order. This notification is sent to you via email shortly after you have completed your purchase. If you do not receive this email within 2 hours of your order, please contact us so we can confirm your order.
Can I download software from your site?NO. Please NOTE that 90% of downloadable software sites are illegal. We take software piracy very seriously! We ship our products right to your door.
Does Baseline Software ship outside of the United States?We do not ship to international addresses for orders under $1,000.
Shipping & Payment
How much is shipping? When will my product arrive?Standard Shipping ($6.95) 3-5 Business Days
FedEx Saver ($14.95) 3 Business Days
FedEx 2-Day Express Shipping ($19.95) 2 Business Days
FedEx Saver ($14.95) 3 Business Days
FedEx 2-Day Express Shipping ($19.95) 2 Business Days
Once I purchase my product(s), how long until my product is shipped?Majority of all products ship the following business day.
If you have a question about your shipment please contact us via email, livechat, or phone.
If you have a question about your shipment please contact us via email, livechat, or phone.
Is it faster to order by telephone?No, our system is designed to process online orders first, they will take precedence in shipping. You can also enter information faster online than we can take it over the phone.
Is your software used?No, all the software we sell is brand new.
What are my payment choices?We accept Visa, Mastercard, Discover, American Express, echeck and Paypal.
Privacy & Security
>How can I be sure that my information is safe and secure?
How can I be sure that my information is safe and secure?Here at Baseline Software we know the risk associated with inputting your credit card data online. It is because of these risks that we are at the forefront of providing the most secure shopping experience on the internet today by using such technology as:
- 256 Bit Secure Socket Layer Encryption: Your private information is encoded and encrypted 256 times over, so there is absolutely no way anyone unauthorized can see your private data.
-HackerSafe Technology: Using the highest government standards available, HackerSafe scans every aspect of baselinesoftware.com using a 6-step security process. This ensures that hackers never have the opportunity to ?break? into this site.
Baseline Software is also tested and certified daily to pass the Credit Card Industry Security Standard requirements of Visa, MasterCard, American Express, and Discover. These tests are designed to ensure purchasing over the internet is just as safe as traditional stores where your card is ?swiped?.
- 256 Bit Secure Socket Layer Encryption: Your private information is encoded and encrypted 256 times over, so there is absolutely no way anyone unauthorized can see your private data.
-HackerSafe Technology: Using the highest government standards available, HackerSafe scans every aspect of baselinesoftware.com using a 6-step security process. This ensures that hackers never have the opportunity to ?break? into this site.
Baseline Software is also tested and certified daily to pass the Credit Card Industry Security Standard requirements of Visa, MasterCard, American Express, and Discover. These tests are designed to ensure purchasing over the internet is just as safe as traditional stores where your card is ?swiped?.
What will my information be used for?Personal information given to us through ordering on BaselineSoftware.com is not shared with any other entity without your permission. It is only used for processing your order.
Terminology
What does Academic mean?Academic is identical to the fully priced retail version of the software. The word "Academic" is imprinted on the box, however this software is 100% genuine and can legally be used for both commercial and educational use.
What is the difference between Academic and Retail?Academic software comes with all the same functions and programs as its full priced, retail counterpart. Yet, no academic information is required to install the academic software. There is absolutely no difference between the programs installed on your computer by academic or the retail version. However, the academic box does come with a sticker which reads "for Educational use only".
What does DVD Case mean?This is the full version software, not academic. DVD Case mean simply that the CD-ROM, the Certificate of Authenticity, and the product key codes come packaged in a DVD Case.
What does OEM mean?OEM is a full version product which includes the CD-ROM, the Certificate of Authenticity, and the product key codes. These elements are all you will need to load and run the software. The software runs exactly the same way as the full retail version.
If you have a question that is not listed here, click on the Contact Us tab at the top right corner of your page. Here you can choose one of the many options listed to contact our customer service team.
iGrafx is a leading provider of process analysis solutions that help companies achieve competitive advantage through process excellence. The iGrafx products and professional services team enable organizations to improve quality, increase customer satisfaction, reduce costs, and increase utilization, allocation and deployment of resources through understanding, analyzing and optimizing processes.
Ideal for organizations engaged in
- Â Enterprise Architecture
- Â SOX Compliance
- Â IT Governance
- Â Risk Management
- Â Business Continuity
- Â Quality Management
- Â Six Sigma
- Â Lean Manufacturing
- Â ISO Certification
- Â Business Process Management
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